This Privacy Policy explains how TRANSSPEED Zambia ("we", "us"), based in Katete, Eastern Province, Republic of Zambia, collects, uses, stores and protects information when you use the TRANSSPEED operations platform — the admin panel, client portal, installable app (PWA) and connected alert services.
For client companies using this platform to record their own customers' or workers' data, the client company is the data controller for that data and TRANSSPEED Zambia acts on its instructions as platform operator.
Only what is needed to run the service:
| Category | Examples |
|---|---|
| Account data | Name, username, role, phone number, sign-in credentials (passwords are stored only as secure hashes). |
| Business operations data | Weighbridge tickets, vehicle plates and documents, fuel, expenses, cash-book shifts, bank transactions, grain purchases, invoices, payroll and attendance records — including staff names, phone numbers and pay figures entered by your administrators. |
| Client portal data | Client company names, contact people, phone numbers and the tickets/statements published to them. |
| Notification settings | Your WhatsApp number and CallMeBot API key if you enable WhatsApp alerts; a device subscription ID if you enable push notifications. |
| Usage & audit data | Sign-in times, actions performed in the panel (audit log), presence/online status of staff, IP-related server logs kept by the hosting provider. |
| Device data | Theme preference (light/dark) and pane sizes stored locally in your browser — these never leave your device. |
We do not collect advertising profiles, we do not track you across other websites, and we do not buy data from third parties.
We do not use your business data for advertising, and we do not sell it to anyone — ever.
Your information is shared only in these limited cases:
Each third party processes data only to deliver its part of the service, under its own privacy terms.
No system is perfectly secure; if we ever become aware of a breach affecting your data, we will inform the affected account holders promptly and say what was involved and what we are doing about it.
Business records are kept while your account is active and for as long as your organisation needs them for its legal, tax and accounting duties under Zambian law. Audit-log entries are kept as a security record. When an account is closed, we delete or anonymise personal data within a reasonable period, except what must be retained by law — and database backups roll out of cycle thereafter.
We use no advertising or tracking cookies, and there is no third-party analytics on these pages.
You may ask us (staff via your Super Admin, clients via the TRANSSPEED Zambia office) to:
If you believe your data has been mishandled, contact us first — and you may also raise a concern with the relevant Zambian data-protection authority.
The platform is a business tool and is not directed at children. We do not knowingly collect personal data of anyone under 18 except as employee or beneficiary records lawfully entered by a client organisation.
We may update this policy as the platform evolves. The "Last updated" date at the top always shows the current version; material changes will be flagged inside the platform. Continued use after an update means you accept the revised policy.
Data-protection questions, access or deletion requests:
TRANSSPEED Zambia · Katete, Eastern Province, Zambia
Email: info@transspeedzambia.com · Web: transspeedzambia.com
Related document: Terms of Service.